CommSec is required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to collect information about you and verify your identity before CommSec can provide you with the services or products for which you’ve applied. For more information, please refer to our Trading Terms and Conditions.
You would have been directed to this page by a member of our CommSec staff only if your identity was not verified through our standard process over the phone.
To commence your online identity verification, please follow 3 simple steps below:
Step 1: Upload any 2 of the following documents to an email
Step 2: Upload a self-captured photo ('selfie') with photo ID to the email
Step 3: Send the email to id@commsec.com.au
Your email will be actioned by a member of our CommSec staff within 1 to 2 business days.. If CommSec can validate your identity documents, we will then contact you with further instructions to follow. If we are unable to validate your identity documents, we will notify you and you will be required to attend your Commonwealth Bank branch for us to service you.
Proof of identity
Requirements for Online Identity Verification to help us confirm your identity.
In order to protect your personal information, we strongly recommend that you encrypt the email you send us and subsequently delete the email from your Sent and Deleted Items folder.