How do I manage a CommSec Options or International Shares Account held by a deceased CommSec customer?
If you are the executor or beneficiary of a deceased estate, please notify us of the customer’s passing by phoning us on 13 15 19 or +61 2 9115 1417 if calling from outside Australia, 8am to 6pm (Sydney time), from Monday to Friday.
For estates with CommSec Options Accounts, we will be able to reduce the potential for market risk by closing any open positions as soon as you contact us.
For estates that held a CommSec Options and/or International Trading Account, we will require certain formal documentation, which will depend on multiple factors. We will advise on which formal documentation we require once you notify us of your loved one's passing.
We're here to help
- If you have any questions, please contact us on 13 15 19 or +61 2 9115 1417 if calling from outside Australia, 8am to 6pm (Sydney time). Alternatively, you can email commsecestatesmanagement@cba.com.au
- If the deceased held a CommSec Options Account, please call us on 1800 245 698 or +61 2 9115 2990 if calling from outside Australia, 8am to 5:30pm (Sydney time), from Monday to Friday
- If the deceased held a CommSec International Trading Account, please call us on 1300 361 170 (24 hours on U.S trading days) or +61 2 9115 1531 if calling from outside Australia
