Help & FAQs
My trade has been stopped because a deposit is required. What do I do?
If your trade has been stopped because a deposit is required, all you need to do is transfer sufficient funds into your CDIA account.
The easiest way to transfer funds to your CDIA is to make a deposit from any linked Commonwealth Bank account via NetBank. However, you can also transfer funds from another financial institution.
A deposit may be required if there are insufficient funds available in your settlement account to support your trade or meet settlement obligations. This can occur even if you have a trading limit available.
Your available balance may be reduced by:
- The amount on hold for pending buy orders
- Unsettled buy transactions
- Outstanding buy orders
Disclaimer
Commonwealth Direct Investment Account (CDIA) TMD can be located on the CommBank website.
