Checking your details between CommSec, a share registry and CHESS


Why you’d do this

To confirm that your name and address match before you submit a request to transfer shares.


Where your CommSec details are

Here's how to find your CHESS registration details:

1. Log on to the CommSec website

2. Go to Portfolio, then Accounts

3. If you have multiple trading accounts, select the one you want to view details of

4. Click on View or Edit Account Details

5. You will be asked to verify your identity via an SMS code

6. Your CHESS registration details are listed under Postal (CHESS).


Where your details are on a share registry

There are several ways you can find out how your name and address are recorded with a share registry:

  • Look for a paper statement associated with the shares (statements are sent to you by the registry)
  • Log on to the share registry website and view your details online
Here's where to look on the share registry website

Computershare and Link Market Services are commonly used share registries in Australia. If you are trying to look up the details of a shareholding that’s held with another share registry, you may need to contact the registry directly.

Computershare

  1. Go to www.computershare.com/au and click on the login button, then select “Investor centre”
  2. Enter your username and password to sign in
  3. Select “Portfolio”
  4. Find the relevant shareholding and select “View details”
  5. Click on “Actions” and then select “Account details” from the pop-up menu
  6. On the next page you can view your registered name and address (these are the details that must match before you can transfer a shareholding to CommSec)
Link Market Services

  1. Go to www.linkmarketservices.com.au and click on the Investor Login button
  2. Enter your email and password to sign in
  3. Select “Holdings”
  4. Find the relevant shareholding and select “View details”
  5. Look for the name displayed at the top next to “Registered holder”, and the address listed at the bottom in the “Communications” section (this name and address must match the details on your CommSec account before you can transfer a shareholding to CommSec)

Not sure how to find the relevant share registry? Search for "share registry" or look under Related Support.

 

Disclaimer

This site is directed and available to and for the benefit of Australian residents only. © Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 ("CommSec") is a wholly owned, but non guaranteed, subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945 and both entities are incorporated in Australia with limited liability.

By clicking on the "Download the CommSec App" buttons above, you will be directed to itunes.apple.com or play.google.com. These sites are not affiliated with CommSec and may offer a different Privacy Policy and level of security.

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