Help & FAQs
Why are there restrictions on my account?
We may place restrictions on an account if there are current outstanding payments or a history of unmet payments.
If there are restrictions on your CommSec account, your ability to sell shares won’t be impacted. However, your ability to buy shares will be limited.
A restriction on your account means that your normal trading limit is no longer available. If you want to place an order to buy shares, you must deposit additional funds into your linked settlement account.
This means you’ll generally only be able to place buy orders using the available cash in your settlement account.
Where a deposit is required, the amount needed, may depend on:
- the value of the Buy order you are placing; and
- the value of any other Buy orders that are open or have not yet settled.
If sufficient funds are not available at the time an order is placed, the Buy order may be rejected.
How this affects your ability to trade
When restrictions are applied:
- Your trading limit is not available
- You must rely on your available cash to place buy orders
- You may need to deposit additional funds before placing a trade
