Help & FAQs
Get help with your CommSec account, trading, products and market information with frequently asked questions (FAQs) and support articles.
Account management
Relevant Articles
- What is the CommSec Dividend Direction Service?
- How do I keep my account secure?
- How do I update my contact details like phone number, email and address?
- How can I change my trading password?
- How to create a strong password
- Can I open a CommSec account if I live overseas?
- When am I eligible to receive a dividend?
Other Articles
- Why is my account suspended?
- Why are there restrictions on my account?
- Can I have my trading account removed from NetBank?
- Who do I contact to change my dividend reinvestment plan, dividend payment options or TFN?
- How can I change an account ownership structure?
- How do I close my account with CommSec?
- How do I update or reset my password?
- How do I update my details on my issuer sponsored shares?
- How do I apply for a CommSec account with more than one account holder (Joint, Company, Trust, SMSF)?
- How do I open an SMSF Trading Account and CDIA with CommSec?
- What happens if my share payment is overdue?
- What is a Commonwealth Direct Investment Account (CDIA)?
- How do I transfer funds to or from my CDIA?
- How do I update my linked bank account for settlement?
- How do I opt out of CommSec marketing communications?
